"When I became a NYC principal and considered the professional development needs of my staff, PCM Associates was my first phone call...Sue's high energy presentations and enthusiasm for helping teachers made her a huge hit ......her experience as a Dean of Discipline gives her a high degree of credibility...I wish I could have her working with me every day!"

"Ms. Collins has assembled a group of outstanding associates who have the knowledge, expertise and enthusiasm to work closely with me and my staff to provide customized student workshops and PD that aligns with our CEP."

"Innovative and attuned to the needs of our America's Choice School Design, your teambuilding retreat/workshop was well planned and highly productive..you understand that my teachers and staff needed PD that was Design focused, relevant, and at the same time activity oriented and practical for young professionals..we have come to consider you and your associates as members of our school team."

"It was a pleasure working with Positive Conflict Management (PCM) Associates this school year. Their expertise in conflict resolution skills and crisis management was greatly appreciated and beneficial to the deans and administrators in Region 8. The strategies and problem solving techniques they provided during the training will go a long way in helping the participants provide a safe and nurturing learning environment to the students in our schools...All of the participants enjoyed the interactive way in which the training was conducted. Participants were extremely impressed on how knowledgeable the instructors were, and how well the workshop was planned. Positive Conflict Management Associates came highly recommended to me and would not hesitate in having them conduct training in my region"

"Susan has the skills, expertise, and over 30 years of experience to successfully deal with the most serious conflict issues. She understands that the key to higher productivity is the ability of people to communicate skillfully in a safe environment. It doesn't get any better than this!"